Delivery policy

This policy explains how BEAST SMM - Wholesale SMM Services Provider - Pakistan #1 SMM Panel delivers services to you, including timeframes, tracking, and what to expect throughout the process.

1. Service Delivery Process

When you place an order, it goes through these stages:

1. Order Received: Your order is accepted and enters our system
2. Pending: Order is queued and awaiting processing
3. In Progress: Service delivery has begun
4. Completed: Full delivery achieved according to order specifications
5. Partial: Some delivery completed (rare cases)

2. Estimated Delivery Times

Note: These are estimates. Actual delivery times depend on service provider availability, platform conditions, and order volume.

3. Delivery Speed Options

Where available, you can choose delivery speeds:

• Instant: Fastest delivery, higher cost
• Fast: Quick delivery with balanced pricing
• Normal: Standard speed, best value
• Slow/Gradual: Natural-looking delivery over time

Speed options are displayed at checkout when applicable.

4. Order Tracking

Monitor your order progress through:

• Order Dashboard: Real-time status updates
• Progress Bar: Visual indicator showing completion percentage
• Notifications: Alerts for status changes
• Email Updates: Confirmation and completion notices (if enabled)
• Order History: Complete record of all orders and their status

5. Start Time

6. Delivery Completion Criteria

An order is considered complete when:

• The full ordered quantity has been delivered
• Order status changes to "Completed"
• Progress indicator shows 100%
• You receive completion notification

For services with drop protection, delivery includes monitoring and refill period.

7. Partial Delivery

In rare cases, orders may be marked "Partial" when:

• Target account becomes unavailable
• Platform restrictions prevent full delivery
• Service provider cannot complete the full order
• Technical issues prevent completion

Resolution: You are charged only for the delivered amount. The undelivered portion is automatically refunded to your account balance.

8. Delivery Delays

9. Drip-Feed Delivery

For gradual, natural-looking delivery:

• Purpose: Mimics organic growth patterns
• Configuration: Set quantity and time interval at checkout
• Example: Deliver 1000 followers over 10 days = 100 per day
• Benefits: Appears more natural, reduces platform detection risks
• Flexibility: Adjust settings before delivery begins (where supported)

10. Multiple Orders

When placing multiple orders to the same target:

• Orders are processed in the sequence received
• Simultaneous orders may be delivered in parallel
• Completion times are independent for each order
• No conflicts occur between concurrent orders

11. Delivery Guarantees

12. What to Do If Delivery Doesn't Start

If your order remains in "Pending" status longer than expected:

1. Check that your target account/link is correct and accessible
2. Verify the target is public (not private or restricted)
3. Review your order details for any errors
4. Wait at least 12-24 hours before contacting support
5. If still pending after 24 hours, open a support ticket

13. Refill and Drop Protection

For services with refill guarantee:

• Coverage Period: Typically 30-90 days (varies by service)
• Automatic Refills: Drops are detected and refilled automatically
• Conditions: Original target must remain accessible
• Limitations: Refills cover normal drops, not mass removals
• Reporting: Report any issues within the guarantee period

14. Link/Target Requirements

For successful delivery, ensure your target:

• Is a valid, direct link to the content
• Is publicly accessible (not private)
• Exists and hasn't been deleted
• Accepts the type of engagement ordered
• Complies with platform terms of service

15. Delivery to Multiple Targets

Some services support multiple targets in one order:

• Specify multiple links or usernames
• Ordered quantity is distributed across targets
• Distribution can be equal or custom
• Each target tracked individually

16. Issues During Delivery

If you experience problems during delivery:

• Slow Delivery: Check estimated time hasn't passed before reporting
• No Delivery: Verify link/target is correct and accessible
• Drops During Delivery: Normal for some services; refills apply if guaranteed
• Target Issues: Ensure account remains public and accessible

Contact support if issues persist beyond normal timeframes.

17. Platform-Specific Considerations

Delivery may vary by social media platform:

• Instagram: May be slower due to platform restrictions
• Facebook: Page vs. profile orders have different requirements
• YouTube: Video needs to be public and allow engagement
• TikTok: Account privacy settings affect delivery
• Twitter/X: Protected tweets cannot receive engagement

18. Completion Notifications

When your order completes, you receive:

• In-platform notification
• Email confirmation (if enabled)
• Order status updated to "Completed"
• Detailed completion report (where applicable)

19. Support for Delivery Issues

Get help with delivery concerns:

• Open a support ticket from your account
• Include order ID and detailed description
• Attach screenshots if relevant
• Allow 12-24 hours for initial response
• Check FAQ for common delivery questions